Shipping Policies
Everything you need to know about our shipping process
Shipping Coverage
We ship across India to most pin codes. During checkout, you can verify if we deliver to your location. Products will be delivered within 7-10 business days.
Delivery Timeline
- Metro Cities: 3-4 business days
- State Capitals: 4-5 business days
- Other Cities: 5-7 business days
- Remote Areas: 7-10 business days
Shipping Charges
FREE SHIPPING on all orders! No minimum order value required.
Order Processing
- Orders are processed within 24 hours of payment confirmation
- Orders placed on weekends/holidays are processed on the next business day
- You'll receive a confirmation email once your order is shipped
- Tracking information will be shared via email and SMS
Packaging
We use specialized packaging to ensure your plants arrive in perfect condition:
- Sturdy corrugated boxes with ventilation
- Secure plant holders to prevent movement
- Moisture retention materials
- Eco-friendly and recyclable materials
Delivery Process
- Our delivery partners will call before delivery
- Please ensure someone is available to receive the order
- Inspect the package before accepting delivery
- Report any visible damage immediately
Non-Delivery Scenarios
If delivery is not possible due to:
- Incorrect address provided
- No one available to receive
- Refused delivery
The package will be returned to us. Return shipping charges may apply for redelivery.
Weather Conditions
During extreme weather conditions (heavy rain, heatwave, etc.), we may delay shipment to ensure plant health. You'll be notified of any such delays.